About
Customers,
We encourage you to send your questions or call about our products and services. If you get our answering service please leave a message or a number so that we can return your call. We will reply ASAP, normally in less than 24 hours, 7 days a week.
Contact us:
Monday - Friday 8:30am - 6:00pm CST
Weekends Leave a message, send an email!
Call toll free number: 1-866-467-9313
Send us your inquiries, click this link: [email protected]
What Is In A Name?
Why would you call your website one name and name your company another would be a fair question. The answer is that when we started the Avatar website years ago, someone had the name avatarcustomelectronics.com so we had to modify it in order to have a similar name. In the years since starting the website, the name became available and so we bought it. So now avatarresearch.com and avatarcustomelectronics.com both lead to the same place which is our home page. Doing business today is far different than just a few years ago, that is before all things internet. ACE would be one of those local companies whos main product was service. But it is understandable that the world we live in is a complicated and sometimes untrustworthy place. We want to earn our customers trust in every way possible. We do not rely on things that we have no control over. We think that this is much the way that our customers look at doing business. Avatar Custom Electronics Privacy Statement
Avatar Custom Electronics, (ACE) will not share our customer’s information with anyone. We do not receive information that identifies visitors to this website. ACE uses Google Analytics and Google Ads to place the DRILLClock products in potential customers search results. Details that we receive identify a geographic area for visitors but we do not receive any information that identifies you or your computer. We are not responsible for the information that Google or it’s many divisions might gather in it’s business activities. We do not use third party management of our email or address books. Access to your customer email address is restricted and will not be given to anyone.We would encourage our customers to inform us should they become aware of the ACE website being used as a means to send spam or any other type of email. ACE will solicit customers by email no more than three times a year. These will be sent to our previous customers and to a private list of potential customers that has been generated by ACE. These emails will be easily identifiable and will include a link to have the email address removed from the list if the customer wishes. Random mass emails to other email accounts is not done by ACE. If you receive anything in your mail that contains by name or by reference to ACE, we hope that you will contact us immediately. If you receive an email from ACE that you are not interested in, we hope that you will click on the remove link at the bottom of the page. If this is not effective you may call us by phone to get prompt service and an apology. ACE will report any and all instances of spammers who would use our site to promote their agenda. We avoid the use of pop ups and many of the other available advertising techniques that are used on the internet. Most of these require third party code that is out of our control. Our site might be boring by some standards but it remains safe for our customers.
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If your email address is on our list of potential customers and you would like it removed please click this link: